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Parenting is already hard — your tools shouldn’t add to it.
We stand behind what we build, and we want you to feel genuinely supported as a parent. That’s why we offer a clear, fair, and parent-first refund policy for both physical and digital products.
At the same time, we believe real tools deserve a real chance. Everything we create is grounded in research and built for everyday families — and like most things in parenting, results come with consistent use.
Here’s exactly how our Happiness Guarantee works.
(Including the Big Emotions Deck)
If you’re not happy with your deck, you can return it within 90 days of purchase for a full refund.
Step 1: Email us at [email protected] with your order number and why you’d like to return it.
Step 2: Send the deck back in its original condition (we’ll share the return address in our reply).
Step 3: Once it arrives, we’ll issue your refund — no interrogations, no pressure.
Refunds are processed within 10 business days after we receive and inspect the returned item.
Items that arrive damaged, excessively worn, or incomplete may not qualify for a full refund.
🚚 Return shipping is the customer’s responsibility. Original shipping fees are not refundable.
(Including our Digital Editions)
Because digital tools are available instantly, we ask that you try them before requesting a refund. Parenting tools aren’t instant fixes — but they do help when given a fair opportunity.
To qualify for a digital refund:
✅ Use the product for at least 14 days within 30 days of purchase, following the guidance provided.
✅ If you’re not seeing progress, email [email protected] and share:
What parts of the plan you tried
Why it didn’t feel effective for your child
Any challenges you ran into while using it
✅ We’ll offer personalized support (many families see improvement after small adjustments).
✅ If it still doesn’t help, we’ll issue a refund — simple and stress-free.
Why do we ask this? Because many parents report meaningful improvement after consistent use. Change takes time, and we’re here to support you through it.
You may request a refund within 30 days of purchasing a digital product, provided you applied the personalized guidance we shared. If it still isn’t working for your family, we’ll happily refund you.
Refund requests submitted after 30 days from the original purchase date are not eligible.
We may deny refunds in cases of repeated refund requests, policy abuse, or evidence of unauthorized sharing.
Subscription cancellations are governed by the Subscription Terms outlined in our Terms of Use and do not qualify for refunds beyond what is required by law.
We don’t create one-size-fits-all parenting products. Every RaiseCalm tool is shaped by research, professional insight, and real-world family experiences.
💡 We want you to succeed — and we’ll support you along the way.
💡 If something isn’t working, we’ll help you adjust.
💡 And if it’s simply not the right fit, we’ll refund you. No questions asked.
Go ahead and try it. Take action knowing you’re protected either way.
📩 Need support? Reach us anytime at [email protected] — you’ll hear back from real people who care. 😊
🔒 100% Risk-Free Guarantee
Because peace of mind might be the most important parenting tool of all. 💛
🔹 Developed with psychologists, child therapists, and educators
🔹 Tested by 10,000+ parents and supported by research
🔹 No complicated systems — just practical tools that actually help
💯 Try it without risk. If it’s not the right fit for your family, we’ll refund you within the policy window.