Terms of Use

3) Eligibility & Age Requirements

Plain language
Purchases are for adults. Children may use the content only with adult supervision. You must be at least 18 years old to buy or subscribe.

RaiseCalm products are intended for adults aged 18 and over. By purchasing or subscribing, you confirm that you are legally able to enter into this agreement and that you will supervise any minor accessing the Content.

4) Account & Access

Plain language
Each purchase is for one household only. Please don’t share access or repost our materials. You are responsible for having compatible devices and internet access.

• Single-Household License. Each purchase or subscription grants a limited, personal, non-transferable license for use within one household only.

• No Sharing or Resale. You may not share login details, redistribute files, post Content publicly, or use it commercially or educationally without written permission.

• Technical Requirements. You are responsible for internet access, compatible devices, and related costs.

5) One-Off Digital Products — Payment & Delivery

Plain language
Payment is made at checkout. Access details are sent to the email you provide.

• Prices are shown in U.S. dollars or local currency and include applicable taxes.

• Payment must be completed at checkout.

• Access links or downloads are delivered via email after successful payment.

By purchasing and accessing digital content immediately after checkout, you acknowledge that delivery begins right away and you may waive any statutory withdrawal rights to the extent permitted by applicable law.

6) Refund Policy — One-Off Digital Products

Plain language
If a product includes a refund window, you may request a refund within that timeframe.

• Refund eligibility depends on what is stated on the product page (for example, a “30-day Happiness Guarantee”).

• Requests must be emailed to [email protected] with your order number and brief explanation.

• We may refuse refunds that fall outside the stated window, involve prior abuse of refund policies, or apply to products without a refund offer.

• Approved refunds are returned to the original payment method within 10 business days.

Chargebacks

Initiating a chargeback after receiving a refund, accessing digital products, or violating stated refund terms may result in account suspension and recovery actions to the extent permitted by law.

7) Price Changes

Plain language
If we adjust subscription pricing, we’ll notify you by email at least 30 days before it takes effect.

We may update subscription fees by giving no less than thirty (30) days’ advance notice to the email linked to your account. Continuing your subscription after the new price becomes effective means you accept the updated pricing.

Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting [email protected]. Cancellations take effect at the end of the current billing period. We do not provide partial refunds for unused time unless required by law.

Automatic Renewal & Recurring Billing

Your subscription renews automatically at the end of each billing period unless you cancel before renewal. You authorize us to charge your original payment method on a recurring basis until canceled.

If a payment fails, we may retry the charge and suspend access until payment is successfully processed.

8) Intellectual Property

Plain language
All content belongs to us or our licensors. You’re allowed to use it privately at home. You can’t repost, resell, or broadly use it commercially. Limited classroom or small-scale professional use may be allowed for certified teachers if access isn’t shared across an entire school or organization. Wider commercial use requires our permission.

You may print purchased materials for personal household use. Commercial reproduction, large-scale classroom distribution, resale, or uploading files to shared drives or public platforms is prohibited without written permission.

All Content is owned by or licensed to RaiseCalm and protected under U.S. and international intellectual property laws. Purchasing or accessing Content does not transfer ownership to you. Allowed use is limited to private, non-commercial, in-home use by your household. Prohibited uses include resale, public display or performance, posting excerpts online, training AI systems, or reverse engineering, unless we provide written authorization. Removing copyright notices or modifying branding elements is also prohibited.

9) User Content & Feedback

Plain language
If you send us feedback, ideas, or reviews, you’re allowing us to use them to improve and promote our products without paying extra.

By submitting testimonials, suggestions, or feedback, you grant RaiseCalm an ongoing, worldwide, royalty-free right to use, modify, reproduce, publish, and display that content for marketing or product development purposes, without additional notice or compensation.

10) Disclaimers

Plain language
Our content is educational, not medical or psychological advice. We also can’t guarantee the site will always work perfectly.

No Medical or Psychological Advice.
RaiseCalm Content is provided for general educational and informational purposes only and should not be relied on as professional advice.

As-Is Basis.
All Digital Products and the Site are provided “as is” and “as available,” without warranties of any kind, whether express or implied, to the maximum extent allowed by law.

Availability.
We aim to keep our Site and digital delivery operating smoothly, but we do not guarantee uninterrupted access or error-free performance.

Individual results vary. We do not guarantee specific emotional, behavioral, or parenting outcomes.

RaiseCalm is not responsible for how parents implement or interpret the Content. Parents remain solely responsible for supervising children and making appropriate decisions for their families.

11) Limitation of Liability

Plain language
If something goes wrong, our financial responsibility is limited. We’re not responsible for indirect or special losses.

RaiseCalm is not liable for delays or failure to perform resulting from causes beyond our reasonable control, including but not limited to internet outages, platform disruptions, payment processor failures, governmental actions, natural disasters, or acts of third parties.

To the fullest extent permitted by law, RaiseCalm will not be liable for indirect, incidental, special, consequential, or exemplary damages, including lost profits, revenue, data, or use, arising from or related to your use of the Site or Content, even if we were advised of the possibility. Our total liability will not exceed the amount you paid to RaiseCalm during the twelve (12) months before the claim arose.

Nothing in these Terms limits liability where such limitation is not permitted by applicable law.

12) Indemnification

Plain language
If your actions cause legal problems for us, you agree to cover the related costs.

You agree to defend, indemnify, and hold harmless RaiseCalm and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, or expenses, including reasonable attorneys’ fees, resulting from your violation of these Terms or misuse of the Content.

13) Governing Law & Dispute Resolution

Plain language
Wyoming law applies. Disputes are resolved through binding arbitration, not class actions.

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules.

Arbitration.
Any dispute arising from these Terms will be resolved through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration will take place online or in Sheridan, Wyoming. The arbitrator’s decision is final and may be enforced by a court with proper jurisdiction.

Class Action Waiver.
You agree to resolve disputes individually and waive the right to participate in class actions or class-wide arbitration.

Each party will bear its own fees except where required otherwise by applicable consumer law. Before initiating arbitration, the parties agree to attempt to resolve the dispute informally by contacting [email protected] and allowing 30 days for resolution.

14) Accessibility Statement (ADA/WCAG)

Plain language
We’re working toward WCAG 2.1 AA compliance, with plans to move to 2.2 AA. If you experience accessibility issues, let us know and we’ll work to address them.

RaiseCalm is committed to making its Site accessible to everyone and strives to meet WCAG 2.1 AA standards, with a roadmap toward WCAG 2.2 AA. We regularly review accessibility, address identified issues, and welcome feedback. If you encounter difficulty accessing our Site, contact us at [email protected]. We’ll respond promptly with reasonable accommodations and remediation steps.

References include ADA guidance from the U.S. Department of Justice and W3C WCAG standards.

15) DMCA Notice

Plain language
If you believe something on our site violates your copyright, email us a proper DMCA request. If content was removed in error, you may submit a counter-notice.

Designated Agent (email only): [email protected]

To file a DMCA notice, please include:
(1) your physical or electronic signature;
(2) a description of the copyrighted work you claim is infringed;
(3) the URL or location of the allegedly infringing material;
(4) your contact information;
(5) a statement that you believe in good faith the use is unauthorized; and
(6) a statement, under penalty of perjury, that the information provided is accurate and you are authorized to act.

A counter-notice must include:
(1) your signature;
(2) identification of the removed material and where it appeared;
(3) a statement that the removal resulted from mistake or misidentification;
(4) your name, address, phone number, and consent to jurisdiction; and
(5) a statement under penalty of perjury that the information is accurate.

Repeat Infringers. We may suspend or terminate accounts of users who repeatedly violate intellectual property rights.

16) Gift Card / Store Credit Terms

Plain language
Gift cards won’t expire before five years. Store credit and gift cards aren’t redeemable for cash unless the law requires it.

• Expiration. Gift cards remain valid for at least five (5) years from the purchase date, in accordance with U.S. law.

• Fees. No inactivity or dormancy fees will apply unless permitted and disclosed by law.

• Cash Redemption. We do not offer cash refunds or redemptions for gift cards or store credit, except where legally required.

• Unclaimed Property. Unused balances may be treated as unclaimed property and transferred to state authorities as required.

• Non-transferable. Gift cards are not reloadable or transferable and cannot be replaced if lost or stolen.

17) Export Controls & Sanctions Notice

Plain language
We review orders for compliance. We do not transact with sanctioned individuals or regions. Orders may be canceled if checks fail.

You confirm that you are not located in, organized under, or ordinarily residing in any embargoed or comprehensively sanctioned jurisdiction, and that you are not a restricted party under applicable trade laws. RaiseCalm screens transactions and may block, cancel, or refund orders to comply with U.S. export control and economic sanction regulations. Transactions involving prohibited destinations, individuals, or uses will not be processed.

References: U.S. Treasury (OFAC) and the U.S. Government Consolidated Screening List.

18) Modifications to Terms

Plain language
We’ll post updates here with the date. Major changes take effect 30 days after posting.

We may revise these Terms from time to time. Any material updates will become effective thirty (30) days after publication on the Site. Continued use after that date indicates acceptance of the updated Terms.

19) Severability & Waiver

Plain language
If part of these Terms isn’t enforceable, the rest still apply. Not enforcing something once doesn’t waive it forever.

If any provision is found invalid or unenforceable, the remaining provisions will continue in full effect. RaiseCalm’s failure to enforce any right does not constitute a waiver of that right.

20) Contact

Plain language
Questions about your order or these Terms? Get in touch with us.

Email: [email protected]

Mail: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States.