Frequently Asked Questions

General Questions

Product Details

Delivery & Access

What is RaiseCalm and who is it for?

RaiseCalm is for families navigating everyday big feelings — frustration, overwhelm, worry, emotional outbursts, and everything in between. It’s designed for kids, but intentionally supportive for parents too.

How do I start using RaiseCalm with my child?

Introduce it during a calm moment, not a tough one. Keep it casual — let your child explore, touch, or choose a tool without pressure. The goal is familiarity and safety, not immediate results.

What ages does RaiseCalm work best for?

RaiseCalm is most commonly used with kids ages 3–12, but many families adapt it for younger or older children. Emotional skills aren’t age-specific — the tools flex to meet kids where they are.

Can RaiseCalm support kids with ADHD, autism, or other neurodivergent needs?

Yes — RaiseCalm was created with flexibility in mind. Many neurodivergent kids benefit from tools that are visual, movement-based, and pressure-free, and that’s exactly how RaiseCalm is designed.

There are no long explanations to sit through, no “right way” to respond, and no requirement to stay still or focused for long periods. You can adapt the tools to your child’s sensory needs, energy level, and communication style — and use only what feels supportive in the moment.

Every child is different, and RaiseCalm is meant to flex with them.

Do we need to use the tools a certain way?

No. There’s no sequence, schedule, or “right” method. You can follow your child’s lead, choose what fits the moment, or use the tools occasionally. Flexibility is part of the design.

What if my child isn’t interested or says no?

That’s completely normal. You can use the tools yourself or simply keep them visible. Many kids engage later once they see there’s no pressure or expectation attached.

When should I expect to notice changes?

Some families notice small shifts fairly quickly, like easier transitions or quicker recovery after big emotions. Bigger changes tend to come with repeated use over time — this is about building skills, not instant fixes.

Digital vs. printed — what’s the difference?

The digital version gives you instant access and flexibility. You can use it on a phone or tablet, or print pages at home.

The printed deck is screen-free, professionally made, and durable enough to live where emotions happen — kitchens, playrooms, backpacks, and beyond. The content is the same; the experience is different.

Are the printed cards durable enough for everyday use?

Yes. The printed cards are made with thick, sturdy materials designed to handle normal kid wear — bending, spills, and frequent handling.

What if cards get lost or damaged?

That happens. The deck doesn’t rely on any single card, so missing one won’t stop you from using the tools. If you ever need help with replacements, our support team can guide you.

What makes the Big Emotions Deck different from other emotional regulation tools?

The Big Emotions Deck is designed for real-life moments, not perfect ones. Instead of asking kids to “talk it out” when emotions are high, it offers simple, hands-on activities that help kids move through feelings in a way their bodies can actually follow. It’s flexible, practical, and meant to be used together — not handed off.

Do you offer discounts for schools, therapists, or group use?

We work with educators, therapists, and organizations that support children. If you’re interested in group or bulk purchases, reach out and we’ll see what options make sense.

Can I buy the printed deck without the digital version?

Yes. You can choose the format that works best for your family — printed, digital, or both — depending on how and where you plan to use it.

Can kids use the Big Emotions Deck on their own?

Some kids enjoy using the cards independently, while others prefer doing them alongside a parent or adult. Both are completely okay. The deck is designed to support connection when needed and independence when it naturally develops.

Will the Big Emotions Deck still be useful as my child grows?

Many families find the deck grows with their child. Younger kids may connect with the visuals and movement, while older kids use the tools more intentionally to reset, focus, or manage stress.

How long does shipping usually take?

Most printed decks arrive within 7–10 days, depending on where you’re located. We know waiting isn’t easy — especially when you’re excited to get started — and we work to get orders moving as quickly as possible.

Do you ship internationally?

Yes, we ship to most countries worldwide. If there’s ever a location we can’t ship to, you’ll see that clearly at checkout before completing your order.

How can I track my order?

Once your deck ships, you’ll receive a tracking link by email (and text, if you opted in). That way, you can follow its journey all the way to your door.